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FAQ
Do you deliver nationwide?
Yes, Eminent Mart delivers to all major cities and regions across South Africa.
How long does delivery take?
Orders are delivered within 2–5 business days anywhere in South Africa.
How can I place an order?
Simply browse our online store, add your items to the cart, and proceed to checkout to complete your order.
What payment methods do you accept?
We accept secure online payments through trusted payment providers. Available payment options will be shown during checkout.
Can I track my order?
Yes. Once your order has been shipped, you may receive an update with tracking or delivery information.
What if I receive a damaged item?
If your item arrives damaged or defective, contact us within 48 hours and we will arrange a replacement or refund.
Can I return a product?
Yes, eligible items can be returned within 7 days of delivery as long as they are unused and in their original packaging.
How do I contact customer support?
You can reach our support team through the Contact Us page on our website, and we will respond as soon as possible.